why are your shipping rates higher than others?
I use FedEx for all of my custom client design shipping, as well as my SJM Shop shipping. While USPS offers more attractive, lower shipping rates, they are not as reliable of a shipping carrier. I have had one too many packages lost or delayed in the mail when using USPS, so I have fully transitioned to using FedEx to provide y'all with a more reliable shopping experience!
i see that you use fedex ground shipping, what if i need my item in a rush?
FedEx Ground shipping is my standard shipping option. If you need your item faster, please send me an email at firstname.lastname@example.org, or fill out my contact form here, and we will discuss the potential of a faster turnaround time and faster shipping. Rush production is not guaranteed, but for some products it is possible starting at an additional $20 rush production fee. The faster shipping method will also be at an increased price, and will depend on the service you select, the weight of your overall order, and the distance your package will be traveling to get to you.
what happens if i place an order for stationery, mugs, pillows & totes all in one order?
You are free to place one order with all of the items you would like to purchase! Please note though that it will likely be split into multiple packages when shipped. You will receive separate shipping notifications for each package shipped. Here is the breakdown of what will be shipped in each package:
Mugs - all mugs ship separately, since they are fragile and require separate packaging!
Pillows & Tote Bags - pillows and tote bags will ship on their own or together in one package.
Art prints & Stationery - all paper products will ship in one package, since they require gentle care in order for them not to be bent by larger products like mugs, totes, or pillows.
SheLift Art Prints - all she lift art prints will ship separately from every other item, since my sweet printing partner will directly be handling the shipping of your prints to you! These will ship separately from any other stationery order placed, which will still ship from my SJM Studio per usual.
do you personally print & produce all shop items yourself?
Great question! The simple answer is that no, I do not. I create the design by hand for each item once, scan the artwork in and prepare all of the necessary high-quality print ready files. I then partner with a few amazing small business printing and production companies who specialize in gorgeous quality and design. I am an artist and designer, and am not trained in the skills of printing and production. Outsourcing those parts of the process will guarantee that your items will be created in the best way possible!
Custom work is the core of Simply Jessica Marie, so of course I can, love! Please send me an email at email@example.com, or fill out my contact form here, and share your ideas and requests with me. Once we chat more about the nature of your custom design, I will send you more information about custom pricing, processes, and turnaround.
I LOVE AN ITEM I SEE IN YOUR SHOP, BUT WOULD LIKE TO CUSTOMIZE IT TO BETTER FIT MY PERSONAL STYLE! IS THAT POSSIBLE?
While my art prints and paintings are shown in frames in my shop photos, the frames are not a part of the shop listing. I am currently in the works of partnering with a wonderful custom framing company, and will be providing this service as an add-on to all art prints and paintings right in time for the holiday season!
do your art prints and paintings come framed?
your photos are lovely, do you take them yourself?
First of all, thank you sweet friend!! I do not personally photograph my shop photos. I have partnered with a sweet local photographer, Jaimie Carl Photography, to capture all of the photographs for my lifestyle collection of mugs, tote bags, and pillows. I styled the photos, and she photographed them for me! The SheLift art print photos were photographed by very talented photographers as well, and each photo is credited in the corresponding shop listing.
All other shop products are displayed on beautiful SC Stockshop stock images! I have such a love for the SC Stockshop - they have a variety of color palettes and styles to fit all brand personalities, are styled to absolute perfection, and are an amazing high quality so that you can zoom in to use even the smallest portion of their image for sneak peeks before sharing the full image. Find out more about the SC Stockshop here!
If you have any other questions, I would be happy to help answer them! Please contact me with your inquiry, and I will reply within 48 business hours! I cannot wait to hear from you, friend!